Contact Centre Consultant - Inbound, Consumer Contact Centre - Card Call Centre - Inbound (SG) MY · CIMB

Contact Centre Consultant - Inbound, Consumer Contact Centre - Card Call Centre - Inbound (SG) MY

CIMB

Kuala Lumpur, WP Kuala Lumpur · Posted 6 days ago

Salary not disclosed

Type: Full time
Openings: 1 position
Deadline: Closes in 24 days

About the role

Manage and resolve client queries/issues as the primary layer of customer contact. This includes resolving the queries/direct unresolved queries to the appropriate group. For this role, it is required to have a broad understanding of all the products/services portfolio of the organization to aid in responding to queries