The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Coordinate with tenants to onboard them into IPC marketing campaigns, festive programmes, events, promotions and content opportunities.
Contact tenants to collect, verify and consolidate business information, including offers, participation details, operating updates, contact information, images and required supporting materials. · Prepare first drafts of Event Orders, tenant briefings, participation forms, trackers, contact lists, meeting notes and other campaign documents for review.
Follow up on tenant submissions, approvals, artwork, vouchers, prizes and campaign deliverables against agreed deadlines; escalate gaps promptly.
Support campaign and event execution, including site checks, setup coordination, registration, customer engagement, redemption support and post-event pack-down when required.
Conduct routine checks of in-mall campaign materials and tenant-facing communication touchpoints; report incorrect, outdated, damaged or missing items.
Maintain orderly digital folders and physical records for tenant submissions, campaign assets, Event Orders, photographs, inventories and reports.
Support simple marketing communications and administration, including presentation updates, basic copy drafts, photo documentation, vendor coordination and internal circulation.
Assist with campaign reporting by compiling participation, redemption, engagement, tenant feedback and other available performance information.
Follow IPC safety, data privacy, brand and operational requirements, particularly when handling customer or tenant information and supporting on-ground activities.
Accurate and timely completion of assigned trackers, records, Event Order drafts and tenant follow-ups.
Professional and respectful communication with tenants, colleagues, agencies, vendors and customers within the agreed scope.
Proper handling, filing and confidentiality of business, tenant and customer information accessed during the internship.
Immediate escalation of missed deadlines, inaccurate information, operational concerns or safety risks to the assigned supervisor.
Currently pursuing or recently completed a Diploma or Bachelor's Degree in Marketing, Business, Mass Communication, Public Relations, Event Management or a related field.
Basic understanding of marketing campaigns, events, promotions, customer communication and social media.
Working knowledge of Microsoft Word, Excel and PowerPoint.
Good written and spoken English and Bahasa Malaysia; additional local languages are an advantage for tenant coordination.
Basic awareness of accurate record keeping, confidentiality and responsible handling of personal or business information.
Able to commit to a full-time, three-six months internship and available to start immediately.
