Job Description

Plan, coordinate, and execute corporate catering events, including meetings, conferences, and special events, ensuring exceptional service and customer satisfaction.
Develop and maintain relationships with corporate clients, understanding their needs and preferences to tailor catering services accordingly.
Manage the day-to-day operations of our outlets, including staffing, inventory management, and ensuring compliance with health and safety regulations.
Collaborate with the culinary team to develop innovative menus and offerings that meet the needs and preferences of our clients.
Train and supervise staff to ensure they deliver high-quality service and adhere to company policies and procedures.
Monitor and analyze financial performance metrics, including sales, costs, and profitability, and implement strategies to optimize performance.
Stay updated on industry trends and best practices, continuously seeking opportunities for improvement and innovation.
Handle customer inquiries and concerns in a professional and timely manner, resolving issues to ensure customer satisfaction.

Qualifications

Bachelor's degree in Hospitality Management, Business Administration, or related field. Master's degree preferred.
Minimum of 3 years of experience in hospitality management, with a focus on corporate catering and food service operations.
Strong understanding of catering operations, including menu planning, event coordination, and food safety standards.
Excellent leadership and communication skills, with the ability to motivate and inspire a team.
Proven track record of delivering exceptional customer service and building strong client relationships.
Proficiency in Microsoft Office suite and catering management software.
Ability to work flexible hours, including evenings and weekends, to accommodate catering events and outlet operations.

Certification in food safety and sanitation preferred.