Head of Cloud Infra & Network Planning & Operations

Are you ready to get ahead in your career?

We want to empower you to turn your ambitions into achievements.
We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

1. Strategy, Architecture & Planning:

   • Define and execute the network and cloud infrastructure strategy, aligned with IT and business roadmaps

   • Lead infrastructure architecture, including network, compute, storage, cloud, and connectivity standards

   • Oversee capacity planning, demand forecasting, and technology lifecycle management

   • Drive migration and modernization initiatives (on‑prem → cloud, hybrid, multi‑cloud)

   • Partner with enterprise architecture, cybersecurity, and application teams to ensure cohesive solutions

2. Network, Cloud & Infrastructure Operations:

   • Ensure high availability, performance, and resilience of network and cloud platforms

   • Oversee operations of:

     • LAN, WAN, SD‑WAN, Wi‑Fi, Internet, and telecom services

     • Data center and hosting platforms

     • Public cloud (e.g. Azure, AWS, GCP) and private cloud environments

   • Establish and manage 24x7 operational support, incident, problem, and change management

   • Own infrastructure uptime, performance SLAs, and operational KPIs

3. Security, Risk & Compliance:

   • Work closely with cybersecurity teams to embed security-by-design

   • Ensure compliance with internal policies, regulatory requirements, and industry standards

   • Ensure periodic assessment of vulnerability and timely vulnerability remediation

   • Lead infrastructure aspects of disaster recovery, business continuity, and resilience testing

   • Manage third‑party risks related to infrastructure providers and service partners

4. Financial & Vendor Management:

   • Own infrastructure budgets, forecasting, annual operating plan (AOP) derivation and cost optimization (FinOps)

   • Drive cost transparency, chargeback/showback where applicable

   • Manage strategic relationships with cloud providers, telcos, and system integrators

   • Lead sourcing strategy derivation, contract negotiations, performance management of vendors

5. Financial & Vendor Management:

   • Own infrastructure budgets, forecasting, annual operating plan (AOP) derivation and cost optimization (FinOps)

   • Drive cost transparency, chargeback/showback where applicable

   • Manage strategic relationships with cloud providers, telcos, and system integrators

   • Lead sourcing strategy derivation, contract negotiations, performance management of vendors

What's next?

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.

• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.